Frequently Asked Questions
Get answers about our security services, or call (805) 515-3834 for immediate assistance.
Common Security Questions
Everything you need to know before choosing a security provider, answered plainly.
Most new clients start with patrol services for cost-effectiveness. Our consultants assess your specific needs and may recommend the appropriate option. Patrol is ideal for most commercial/HOA clients; guards are better for high-risk or high-visibility locations.
Yes, we hold licenses enabling both armed and unarmed patrol and guard services. During your free consultation, we'll recommend the right option based on your property's risk profile.
A security guard remains at the property or location during a set period of time to watch and report. A security patrol drives or walks the property at staggered time intervals and checks procedures from the client.
Alarm response (for current clients), fire watch, door checks, patrol slip delivery, property area securing, and dedicated marked vehicles for larger properties.
We do not provide cash management, electronic alarm monitoring (that's a separate service), standalone alarm response for non-clients, or security for high-risk venues such as nightclubs or bars.
No. Americal Patrol is a security services company, not a training school, and we do not issue guard cards. To get your California guard card, you need to complete training through a BSIS-approved facility. The California Bureau of Security and Investigative Services maintains the official guide at bsis.ca.gov/applicants/guard.shtml. Once you have an active card, you're welcome to apply for a position with us.
All calls go to (805) 515-3834, Monday, Friday, 8 AM, 6 PM. This line covers billing, services, and general questions.
All officers are licensed under the California Bureau of Security and Investigative Services (BSIS). We conduct background checks on all personnel. Armed officers hold active Firearm Permits.
Yes. Our free security consultation includes a detailed examination of potential risks and solutions for avoiding threats to your property. No obligation.
For most properties, we can begin service within a few business days after the consultation. For urgent needs (fire watch, event security), call us directly at (805) 515-3834.
Ventura County, Los Angeles County, and North Orange County, 70+ cities total.
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Our office is open Monday, Friday, 8 AM, 6 PM. Call us during business hours for immediate answers, or send a message anytime and we'll respond within one business day.